Pam Warner - she was extremely patient with me while planning my kitchen design. She met with me four different times to make sure I was satisfied with the design.
Theresa and Joe, Homeowner, April 6, 2016
I want to thank you your patience and help through the process. We have been watching improvement shows and waiting for over ten years to remodel our kitchen. I know that our kitchen would not have turned out exactly how we wanted it without you advice and guidance. We really enjoyed the new kitchen and had both families over for Thanksgiving.
I thank you again and truly appreciate your help.
Jeff and Kathy, Homeowner, December 13, 2015
Linda and I are not ready to move on the vanity and sink top at this moment. However we each want to express our appreciation for the time and energy you provided us. I know it is in the job description but we felt well taken car of - that's the ideal of the job description. The ideal is not often met.
Linda and Andy, Homeowner, November 2015
I would like to thank you for taking the time out of your busy day to give us feedback on our services. I am very grateful to hear that Pam provided you with an excellent customer experience while shopping with us. Pam is a Lead Kitchen Designer here at the store with a deep background in design. You could not have picked a better store or designer to work with.
Assistant Store Manager in reply to the testimonial letter below, February 5, 2013
Assistant Store Manager in reply to the testimonial letter below, February 5, 2013
I just wanted to take a minute to tell you about the service we received when we came to [your store] to plan out our new kitchen. We met with Pam several, several times. She took the time, over and above what was expected, to help us with decisions, giving us advice from the experiences she has already dealt with and her knowledge about the cabinets and the companies really helped us! She made sure we had the order together on time to take advantage of the specials the cabinet company was offering. She helped us to think of how we wanted the kitchen to flow and how to get the best use out of the space we have. Many people THINK they know what they want, but when you talk to a professional, things are pointed out that weren't even thought of. I guess that's why she is the Design Consultant or in our case, the Designer!
Even now, as we just stopped in the store the other day, Pam was very helpful with our continuing questions. She knows what our plans are and it's good to know we can count on her. Next up is the bathroom! I hope she is ready!!
Curtis & Jane, Homeowner, February 5, 2013
Even now, as we just stopped in the store the other day, Pam was very helpful with our continuing questions. She knows what our plans are and it's good to know we can count on her. Next up is the bathroom! I hope she is ready!!
Curtis & Jane, Homeowner, February 5, 2013
My wife Cindy and I wanted to write you and tell you what a wonderful job Pam Warner did for us with our home improvement projects. Pam worked with us on our kitchen and bathroom countertops.......a true pleasure to work with, professional in every way and helped us many times throughout the process. We would definitely recommend to others and are very pleased with the outcome of both projects.
Jeff & Cindy, Homeowner, December 4, 2012
Jeff & Cindy, Homeowner, December 4, 2012
I wanted to send you an email to let you know how much my husband and I enjoyed working with Pam Warner on our recent kitchen project. Our kitchen posed several challenges that required real designer knowledge and input. Pam always took so much time to think through the challenges and offer solutions. If she had not been able to do that we would have had to seek alternatives for our kitchen project. I just want to make sure you realize what a huge asset she is for your company and your facility specifically (we live in Mason but came all the way out to your facility based on recommendations of other company employes).
Marla & Rich, Homeowner, December 17, 2012
Marla & Rich, Homeowner, December 17, 2012
"Both Donna and I want to commend one of your design consultants on the great job she
did working with us on our update of our bathroom. Pam spent many hours showing us
the products that [your store] has to offer, and designing our bathroom to best suit
our needs. We were especially impressed with her knowledge of what products would fit
into our design. And what information she didn't know, or could not find in the
catalogs, she called the vendor to find out about it. Needless to say, we ordered our
cabinets from [her]. We are also going to order and buy some other items
that she recommended.
Our special thanks goes to Pam Warner, AKBD. She is excellent at her job."
Robert & Donna, Homeowner, September, 21, 2012
did working with us on our update of our bathroom. Pam spent many hours showing us
the products that [your store] has to offer, and designing our bathroom to best suit
our needs. We were especially impressed with her knowledge of what products would fit
into our design. And what information she didn't know, or could not find in the
catalogs, she called the vendor to find out about it. Needless to say, we ordered our
cabinets from [her]. We are also going to order and buy some other items
that she recommended.
Our special thanks goes to Pam Warner, AKBD. She is excellent at her job."
Robert & Donna, Homeowner, September, 21, 2012
"I am writing to let you know how pleased I am with the KraftMaid bathroom remodel that Pam Warner created for me.
In February, 2012, I visited another home store near my house, (it begins with "M"), but did not like the products that they offered in cabinetry nor did I feel that they were interested in working with me. When I came to [your store], I sat down with Pam for the first of many planning sessions and felt that she would be a good partner for me to realize a modern, beautiful master bath. I had an idea of what I wanted and was instantly pleased that she was willing to listen to what I had in mind and then offer alternatives and options.
Pam is an excellent listener, which is a very valuable trait in someone who is going to help you plan a big project like a new bathroom.
She knows how to effectively present an idea to the customer because her knowledge of construction and experience in design are comprehensive. She also knows the pros and cons of the products that she sells. I really liked the KraftMaid choices and we collaborated and discussed the overall design for the bath, which took many hours. She met with my general contractor and architect and was knowledgeable about every detail that I could think of (and some that I couldn't!)........
Because of her knowledge, patience and expertise, my new bathroom is all that I had planned and more. Please call me to come for a tour and I will show you just how beautifully all the pieces came together with Pam's expert advice."
Phyllis, Homeowner, September 18, 2012
In February, 2012, I visited another home store near my house, (it begins with "M"), but did not like the products that they offered in cabinetry nor did I feel that they were interested in working with me. When I came to [your store], I sat down with Pam for the first of many planning sessions and felt that she would be a good partner for me to realize a modern, beautiful master bath. I had an idea of what I wanted and was instantly pleased that she was willing to listen to what I had in mind and then offer alternatives and options.
Pam is an excellent listener, which is a very valuable trait in someone who is going to help you plan a big project like a new bathroom.
She knows how to effectively present an idea to the customer because her knowledge of construction and experience in design are comprehensive. She also knows the pros and cons of the products that she sells. I really liked the KraftMaid choices and we collaborated and discussed the overall design for the bath, which took many hours. She met with my general contractor and architect and was knowledgeable about every detail that I could think of (and some that I couldn't!)........
Because of her knowledge, patience and expertise, my new bathroom is all that I had planned and more. Please call me to come for a tour and I will show you just how beautifully all the pieces came together with Pam's expert advice."
Phyllis, Homeowner, September 18, 2012
"Pam Warner has been delightful to work with. Her caring nature and desire to produce what the client truly desires makes you feel you are in the hands of a professional. She has a keen interest in any project she undertakes. Pam has provided many interesting suggestions which have proven to be perceptive while being useful."
Mary, Homeowner- September 2, 2012
Mary, Homeowner- September 2, 2012
"This note is written to commend two of your employees.......I have had very positive experiences and I wanted to be certain that you were aware of the quality of service these two employees provided to me.
I have been to your store numerous times over the past several months exploring kitchen and bath cabinetry and granite countertops, and checking out samples to take with me etc. The two .....employees with whom I have interacted with the most during my visits were Pam and Kent (in the design department). Both of these folks were friendly, helpful, and very knowledgeable. They were more than willing to look up answers to specific questions I had, were willing to call the company to ask other questions, and gave me print outs of our exploration to take with me. They generously gave me unhurried time to explore. If they told me they would call me at home with an answer, they did! Pam and Kent both have upbeat personalities and continue to provide outstanding customer service at your store............. "
From a Kitchen and Bath Client - August 2. 2012
I have been to your store numerous times over the past several months exploring kitchen and bath cabinetry and granite countertops, and checking out samples to take with me etc. The two .....employees with whom I have interacted with the most during my visits were Pam and Kent (in the design department). Both of these folks were friendly, helpful, and very knowledgeable. They were more than willing to look up answers to specific questions I had, were willing to call the company to ask other questions, and gave me print outs of our exploration to take with me. They generously gave me unhurried time to explore. If they told me they would call me at home with an answer, they did! Pam and Kent both have upbeat personalities and continue to provide outstanding customer service at your store............. "
From a Kitchen and Bath Client - August 2. 2012